Privacy Policy

1. Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide through:

• Contact, inquiry, or registration forms
• Account creation, profile setup, and authentication
• Recovery check-ins, journals, coaching conversations, goals, and other content you choose to create
• Community participation and content you choose to share with others
• Scheduling calls or coaching sessions
• Email or phone communications
• Event or newsletter sign-ups

This information may include your name, email address, phone number, and any details you share regarding your goals, background, or areas of personal growth.

Information Automatically Collected

Our hosting, authentication, security, and application providers may automatically receive limited technical information needed to deliver and protect the service, such as:

• IP address, browser type, and operating system
• Authentication events, application errors, and security logs
• Feature usage needed to operate, support, and improve the application

The public website does not currently run Google Analytics, Facebook Pixel, or another third-party advertising analytics pixel. We will update this policy and implement any required consent controls before enabling that kind of tracking.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To contact you when you request information, coaching, or support
• To create, authenticate, and administer your ReNewing account
• To provide the check-in, coaching, journal, community, and progress features you use
• To maintain service security, investigate errors, and enforce community standards
• To schedule and conduct coaching sessions (virtual or in-person)
• To send you relevant updates, resources, or encouragement related to our programs
• To improve our website and outreach effectiveness
• To maintain compliance with applicable laws or respond to lawful requests

We will never sell, rent, or share your personal information with third parties for marketing or solicitation purposes.

3. How We Store and Protect Your Information

Information may be stored in the cloud-hosted authentication, database, file storage, email, and support systems used to operate ReNewing. We use reasonable administrative, technical, and organizational safeguards intended to reduce unauthorized access, loss, or misuse. No system can guarantee absolute security.

We retain information for as long as reasonably necessary to provide the service, maintain legitimate business and safety records, resolve disputes, and meet legal obligations. You may request deletion, subject to information we must retain for those purposes.

4. Confidentiality in Coaching Relationships

Confidentiality is sacred to us. Personal details shared during coaching are handled according to your sharing choices, authorized staff access, and the service providers needed to operate ReNewing. Content you intentionally post to a community or share with a group can be seen by the recipients you select. We may also disclose information when required by law, such as in response to a valid court order.

Although ReNewing is not a licensed healthcare provider and does not operate under HIPAA regulations, we adhere to the highest ethical and biblical standards of confidentiality in all relationships.

5. Communication Preferences

Email

You may unsubscribe from non-essential email updates at any time by clicking "unsubscribe" at the bottom of our emails. Transactional or session-related messages may still be sent when necessary.

Text Messaging (SMS)

We may occasionally contact you via text message to confirm sessions or provide updates.

• Message and data rates may apply.
• You can opt out of receiving text messages at any time by replying STOP.
• We do not sell or share your phone number with third parties.

6. Cookies and Tracking Technologies

ReNewing uses browser storage and a limited preference cookie for necessary functions such as authentication, cached application state, diagnostics, and interface preferences. The public website does not currently use advertising cookies or a third-party marketing analytics pixel. Disabling browser storage may prevent account and administration features from working correctly.

7. Links to Other Websites

Our website may include links to external resources, videos, or partner sites. We are not responsible for the privacy practices or content of those third-party websites.

8. Faith and Integrity Commitment

As a Christ-centered organization, we view confidentiality and integrity as sacred trusts. We handle all information prayerfully, responsibly, and in alignment with biblical principles such as stewardship (Luke 16:10) and love of neighbor (Matthew 22:39). Our goal is to ensure every person who reaches out for help feels safe, respected, and valued.

9. Your Rights and Choices

You may request to review, update, or delete your personal information at any time by contacting us at the email address below. We will respond promptly to honor your request.

10. Legal Basis & Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict of law principles. By using our website or engaging with our services, you consent to the practices described herein.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The revised date at the top of this page reflects the most recent version. We encourage you to review it occasionally for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at: